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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 21, 2023

5  out of  5 rating by Grace
"It was super easy to get a policy set up and to the specifications I want. I specifically worked with Barbara, and she was super helpful!"

Cindy Earle

November 10, 2023

5  out of  5 rating by Cindy Earle
"Stephen is brilliant !!! extremely knowledgeable & well- informed. He has a deep understanding with insurance and will take his time to go over everything with you."

Dana Dunlap

November 8, 2023

5  out of  5 rating by Dana Dunlap
"Stephen at Jesse's office was very helpful and professional. Jesse and Team Jones are definitely the best of the best. To top this all off, they also sent me a Thanksgiving card. So amazing to have people who truly care taking care of my insurance needs!"

Chloe Mace

November 2, 2023

5  out of  5 rating by Chloe Mace
"I just got renter's insurance and talked with Barbara, she is so incredibly helpful and kind, and her patience is very appreciated. She helped me set everything up with ease from start to finish."

Logan Austin

November 2, 2023

5  out of  5 rating by Logan Austin
"Barbara super nice over the phone! Thanks for your help!"

nathen alan

October 31, 2023

5  out of  5 rating by nathen alan
"Barbara at Jesse jones was a pleasure to work with. I submitted my quote late at night and she wasted no time in the morning. She provided prompt and quick service and answered all of my questions. She was very personable as well!"

Danielle Nelson

October 30, 2023

5  out of  5 rating by Danielle Nelson
"I just switched and spoke with Barbara. She is so sweet and so kind. She gave me all the information I needed. I didn’t feel like she was trying to upsell me like most insurance companies do. I’m so glad I got her as my agent!"

Clayton Plute

October 27, 2023

5  out of  5 rating by Clayton Plute
"Jesse and Barbara were extremely helpful and personable. I would recommend anyone to talk to them at State Farm for all their insurance needs."

Silas Stotts

October 19, 2023

5  out of  5 rating by Silas Stotts
"Great experience Barbara made the experience very smooth and easy. Will be recommending them to everyone I know."

Jerusha Rees

October 13, 2023

5  out of  5 rating by Jerusha Rees
"I spoke with Barbara and she was very knowledgeable and assisted me with getting the insurance coverage I needed at a very affordable rate. She made the whole experience positive and was very friendly to chat with. She is definitely a people person and took the time to get to know more about me in order to find the perfect insurance fit for my needs. Hands down she’s the best agent I’ve ever had the pleasure of working with! I highly recommend contacting this office."

Jim Doty

October 10, 2023

5  out of  5 rating by Jim Doty
"I highly recommend Jesse Jones Insurance to protect your interests. Life, auto, business and so much more. No matter how you prefer to correspond Jesse and his team are ready to assist! So nice to have old fashioned service yet all the modern technology. I recently experienced a theft and Jesse was on top of my claim. We sleep much better at night knowing Jesse, Barb and Steven are there if needed!!!"

Gene Jacobs

October 9, 2023

5  out of  5 rating by Gene Jacobs
"Barbara Lambert at Jesse Jones State Farm is wonderful. We needed insurance on our new home and she provided a quote at a great rate in no time. Barbara followed up, answered all of our questions and delivered great home insurance that met our needs in a very short time. Thanks, Barbara!"

Shannon Lovelett

October 3, 2023

5  out of  5 rating by Shannon Lovelett
"Helped me out so much, was fast and efficient. Amazing service!"

Jon Holub

October 3, 2023

5  out of  5 rating by Jon Holub
"Excellent service. Took care of my auto insurance needs, when State Farm National desk was no help. Looking to put renter's insurance with them also."

Anthony Munford

September 27, 2023

5  out of  5 rating by Anthony Munford
"Barbra did an excellent job getting me a quote for the coverage I needed and saved me a ton of money in the process. Would definitely recommend her to friends and family. Thanks again!!!"

Chyna Aldridge

September 27, 2023

5  out of  5 rating by Chyna Aldridge
"I went in expecting to go broke for my bond paper and insurance with the situation I was in and had no idea what I was doing being my first time going through any of this. But Barbara helped me out and cut my prices in half with how she set my sr22 bond up it was a great experience and will definitely go thru them from now on"

Nathan Isler

September 26, 2023

5  out of  5 rating by Nathan Isler
"I went through this agency when I first moved to Ohio. I was satisfied with their insurance. I was away for awhile and then moved back to the area and chose this agency again. Professional and helpful employees. Go through Jesse Jones when you make the switch to State Farm insurance. They make sure to get you the lowest rate possible while, at the same time, making sure you are properly covered. Shout out to Stephen for being very helpful!"

olivia patterson

September 26, 2023

5  out of  5 rating by olivia patterson
"Stephen was so professional and answered all my concerns and questions. I would highly recommend contacting him!"


September 25, 2023

5  out of  5 rating by Crystal
"Barbara was an absolute pleasure and extremely helpful! She helped get me and my son the exact coverage we needed and for an affordable cost. She was very understanding and got back to me right away with any questions. Satisfied :)"

Pamela DeLong

September 22, 2023

5  out of  5 rating by Pamela DeLong
"This company was here when I needed them, and helped me out so much! Jesse and Barb rock!"

Jenni Etherington

September 16, 2023

5  out of  5 rating by Jenni Etherington
"Jesse Jones and staff were great to work with. Made the switching companies so easy. They have AWESOME rates. Thanks Jesse and Barbara."

Andrew Roth

September 12, 2023

5  out of  5 rating by Andrew Roth
"This was the best experience I’ve had with insurance to date by FAR. I was getting a million calls and then Barbara Lambert just sends me an email with an initial quote with pretty much everything already set up and a price that was 4 times cheaper than what I was about to pay with Allstate. I think I’ll be sticking with Barbara and State Farm for the foreseeable future. Thanks so much!"


September 8, 2023

5  out of  5 rating by Clint
"Fast, efficient, and very knowledgeable. I couldn’t recommend any more!"

Denise Klingler

September 5, 2023

5  out of  5 rating by Denise Klingler
"We were with the same insurance company for over 15 years but never felt that personal touch. We did our research and decided to go with Jesse Jones and have not regretted that decision once! He and his team make us feel like we matter and that our insurance needs come first. The communication and the quick response is A+!! Steve & Denise"

Abdullahi Yussuf

September 1, 2023

5  out of  5 rating by Abdullahi Yussuf
"I am very happy how Barbara handled my car insurance needs and she is knowledgeable with good customer service."