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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeanne Sampson

Jeanne Sampson

February 20, 2026

5  out of  5
rating by Jeanne Sampson
"I got the privilege to speak with Barbara.
She is very courteous, kind and helpful. The quote I received is also very pleasing. I would recommend Jesse Jones as a insurance provider. Often we dread calling for insurance but this was actually a highlight to my day."
We responded:
"Hi Jeanne-thanks for taking the time to rate Jesse Jones State Farm with a 5 star review. We really do appreciate it and we are certainly glad you are our customer.

Jesse"
Profile photo of Shane Root

Shane Root

January 30, 2026

5  out of  5
rating by Shane Root
"Helpful and friendly agent"
We responded:
"Shane-great to catch up with you today. I’m glad you are my customer!!! Thanks for rating Jesse Jones State Farm with a 5 star review.

Jesse"
Profile photo of Austin Puckett

Austin Puckett

January 23, 2026

5  out of  5
rating by Austin Puckett
"Got me set up so quick! So glad I went with them stress free"
We responded:
"Glad you chose Jesse Jones State Farm we are glad to have you. Thanks for the 5 star review Austin!!!

Jesse"
Profile photo of Rob Dufala

Rob Dufala

January 23, 2026

5  out of  5
rating by Rob Dufala
"State Farm has your back, good insurance and friendly people.
They Totally 🤘ROCK🤘"
We responded:
"Hey Rob-we appreciate your kind 5 star review of Jesse Jones State Farm. We appreciate you!!!"
Profile photo of kayla

kayla

January 20, 2026

5  out of  5
rating by kayla
"Barbara L was so awesome sauce she is literally so funny and very kind and easy to talk to! She made me feel comfortable and she was very detailed, you should call her today for some good insurance!"
We responded:
"Kayla-thanks for sharing your experience with Barbara. I am always happy to hear when Barbara puts our customers at ease and is able to help with insurance protection.

Thanks for the 5 star rating!!!

Jesse"
Profile photo of MICHAEL STEED

MICHAEL STEED

January 19, 2026

5  out of  5
rating by MICHAEL STEED
"Really a five star experience. Jesse worked with me to lower my rates and left me very satisfied. Jesse is very personable and he cares about the people he’s talking to."
We responded:
"Steed-thank you for taking a moment to rate Jesse Jones State Farm with a 5 star review. I am thankful that you are my customer!!!

Jesse"
Profile photo of Nathan Hendrix

Nathan Hendrix

January 15, 2026

5  out of  5
rating by Nathan Hendrix
"It was amazing experience so professional also very nice."
We responded:
"Nathan-thanks for the 5 star review and kind words!!! We appreciate you!

Jesse"
Profile photo of Caitlyn Cullison

Caitlyn Cullison

November 26, 2025

5  out of  5
rating by Caitlyn Cullison
"Was a fast and easy process!"
We responded:
"Caitlyn, thanks for rating Jesse Jones State Farm with 5 stars! We appreciate it.

Jesse"
Profile photo of Kacey Wheeler

Kacey Wheeler

November 19, 2025

5  out of  5
rating by Kacey Wheeler
"Barbara was so personable and easy to talk to!! She made my day!!"
We responded:
"Kacey, thanks for sharing your experience with Barbara and for taking the time to rate Jesse Jones State Farm with 5 stars!!!

Jesse"
Profile photo of Bret

Bret

October 24, 2025

5  out of  5
rating by Bret
"The staff of Jesse Jones' State Farm office are caring and thorough. All of my questions and concerns were answered or put to rest. I am looking forward to a long business relationship under their watchful care. Thank you all."
We responded:
"Bret,

Thank you for taking the time to share your thoughts and rating Jesse Jones State Farm with a 5 star rating. We are glad that you are our customer!

Jesse"
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Zackary fleming

September 30, 2025

5  out of  5
rating by Zackary fleming
"Barbara is amazing. Saved us tons when switching to State Farm. Service was straight to the point and super friendly. Highly recommend!"
We responded:
"Zackary-we appreciate you sharing your experience with Barbara and rating Jesse Jones State Farm with a 5 star review!

Thanks for taking the time and for being our customer.

Jesse
"
Profile photo of Kayla Ann Shumaker (Shumaker)

Kayla Ann Shumaker (Shumaker)

September 28, 2025

5  out of  5
rating by Kayla Ann Shumaker (Shumaker)
"Barbara was such a sweetheart, answered and was eager for any questions we had - im just now getting to leaving the review so I feel kinda bad haha; but she was amazing!!"
We responded:
"Kayla-we appreciate the 5 star review of Jesse Jones State Farm!!! Better late than never!

Jesse"
Profile photo of Amber Pittman

Amber Pittman

September 25, 2025

5  out of  5
rating by Amber Pittman
"I have been looking for affordable full coverage for weeks with no luck. Woke up to an email from Barbara telling me that she reworked my quote and the price quoted was very reasonable. Replied to the email and 10 minutes later I was fully covered. Barbara was nothing short of pleasant and professional. If you get a random email from Barbara at State Farm REPLY TO IT! I'm so thankful I did."
We responded:
"Amber,

We are glad to help and just as happy that you responded to Barbara’s random email!!! Thanks for giving Jesse Jones State Farm a 5 star rating.

Jesse"
Profile photo of Tara Nicolee

Tara Nicolee

September 9, 2025

5  out of  5
rating by Tara Nicolee
"Barbara was my agent and she was just the sweetest! I didn't know what I was doing at all but she walked me through every step, even googling where my vin # would be cause my dumb/blind self couldn't see it! great customer service, she really cares and explains everything greatly! and on top of that I got the most amazing deal, I definitely wasn't expecting!! I was nervous to try to get insurance but glad I chose State farm!! Thank you again so much!"
We responded:
"Thank you so much for sharing your experience, Tara! We’re thrilled to hear that Barbara could guide you through the process and make it easy and stress-free. We’re also glad you were able to get a great deal and feel confident with your insurance coverage. Your kind words mean a lot to us!"
Profile photo of Serina Leonard

Serina Leonard

August 30, 2025

5  out of  5
rating by Serina Leonard
"Great customer service! Cares about what you really want and need. My agent was Barbara and she was very helpful!"
We responded:
"Hi Serina! Thank you so much for sharing your experience! We’re thrilled to hear that Barbara was able to help you and provide the support you needed. Your feedback is greatly appreciated, and we’re glad we could assist you in finding the coverage that fits your needs."
Profile photo of Renae C

Renae C

August 19, 2025

5  out of  5
rating by Renae C
"⭐️⭐️⭐️⭐️⭐️
We recently switched both our auto and home insurance, and the experience couldn’t have been better! From the very beginning, the customer service was outstanding—patient, clear, and genuinely focused on helping us find the right coverage for our family. Angie took the time to explain our options, answer all of our questions, and make sure we felt confident in the switch.
Not only did we end up saving money, but we also gained peace of mind knowing we’re fully covered with a company that truly values its customers. The process was smooth, stress-free, and even quicker than we expected.
If you’re thinking about switching your insurance, I highly recommend giving them a call. Great service, great savings, and an overall excellent experience!"
We responded:
"Renae,

Thank you for the one of the most genuine reviews that my office has received. We are glad to have you as our customer and we are very thankful that you took the time to rate Jesse Jones State Farm with a 5 star review!!!

Jesse"
Profile photo of Matthew Haller

Matthew Haller

August 12, 2025

5  out of  5
rating by Matthew Haller
"Angela was excellent. Very helpful and knowledgeable. I had questions and concerns related to my current policy that I wanted to be sure I would not experience with State Farm and she was able to informatively help me with every last question. And saving the best for last, she saved me around 30% for all of the same policy needs that I had with my previous company including renters insurance. Highly recommend and sharing her number to everyone that will listen."
We responded:
"Thanks you for providing Jesse Jones State Farm with a 5 star review! We appreciate it and sharing your experience with Angela.

Jesse"
Profile photo of Samantha Fry

Samantha Fry

August 4, 2025

5  out of  5
rating by Samantha Fry
"I had a wonderful experience with Barbara! I had called just to switch my auto insurance and ended up switching home insurance too and it saved me money! She answered all my questions and was very patient and was so nice to talk to!"
We responded:
"Hi Samantha! Thanks for sharing your positive experience with Barbara. We are thankful that you gave Jesse Jones State Farm a 5 star review and that you are our customer.

Jesse"
Profile photo of Cor

Cor

July 11, 2025

5  out of  5
rating by Cor
"Great customer service! Super helpful & quick response time. Got everything I needed done very quickly, super nice people. I would recommend 10x over if I could!! I don’t ever leave reviews let me be real, so since I took the time to write this one definitely shows they are great! Don’t hesitate to give them your business!"
We responded:
"Cor-thanks for taking your time to rate our office with a 5 star review!!! We are thankful that you are our customer and we will work hard to live up to expectations.

Jesse"
Profile photo of Vona Hunter

Vona Hunter

June 30, 2025

5  out of  5
rating by Vona Hunter
"I had wonderful experience and Barbara was very helpful and pleasant to talk too."
We responded:
"Thank you for the kind words! We're so glad to hear you had a wonderful experience and that Barbara made the process pleasant and helpful. We truly appreciate your support and look forward to assisting you again!"
Profile photo of Stephen Poe

Stephen Poe

June 26, 2025

5  out of  5
rating by Stephen Poe
"Great service, friendly employees"
We responded:
"Hey Stephen-

Thanks for the personalized 5 star review of Jesse Jones State Farm! We appreciate it.

Jesse"
Profile photo of Kitty Neal

Kitty Neal

June 19, 2025

5  out of  5
rating by Kitty Neal
"Great service"
We responded:
"Devonna,

Thank you for being my customer and I appreciate you taking your time to provide Jesse Jones State Farm a 5 star rating!!!

Jesse"
Profile photo of Stephanie Loudon

Stephanie Loudon

June 4, 2025

5  out of  5
rating by Stephanie Loudon
"Barbara was wonderful to work with and made the process very easy! She made it feel like talking to a friend and not an agent! So glad we made the switch to State Farm!"
We responded:
"Stephanie we are glad you are our customer and we are thankful that you shared your experience with Barbara and Jesse Jones State Farm!

Jesse"
Profile photo of Robert Croy

Robert Croy

June 4, 2025

5  out of  5
rating by Robert Croy
"I got new insurance to State Farm today a woman was very helpful her name was Barb she helped me get new insurance from Allstate that was charging me way too much money she saved me a lot of money thank you Barb for helping me out"
We responded:
"Robert- we are appreciative you took the time to rate Jesse Jones State Farm with a 5 star review and glad you are our customer!

Jesse"
Profile photo of Gina Mussio

Gina Mussio

May 22, 2025

5  out of  5
rating by Gina Mussio
"Stephen Bossell was super helpful and efficient! He took the time to explain everything to me and help me choose the best home insurance for my family! Thank you Stephen!"
We responded:
"Gina, we really appreciate your being our customer and very thankful that you shared your positive experience with Stephen! Thank you for the 5 star review of Jesse Jones State Farm.

Jesse"